Terms & Conditions

V1.1 - Last edited 18th March 2020

Booking Policies

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM
Check-Out: 12:00 PM
Property and Cancellation Policies

A valid credit card is required to secure your reservation. Full payment will be collected upon check in. In the event of cancellation/modification/no show or shorten stay, full payment will be charged to the credit card provided.

Terms & Conditions

Please read the following terms and conditions before proceeding with the reservation. By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the property, your stay subsequently shall be subject to our standard terms and conditions.

Reservation, Rates, Payment and Cancellation
  • You must be at least 18 years of age to reserve and check-in for a room. A valid passport or ID is required at check-in.

  • Payment by Cash, credit card (Visa/ Master/ Union Pay/ JCB), Alipay, Wechat Pay or Mpay

  • In the event guest completes a booking based on a rate that has been incorrectly posted, Hotel reserves the right to correct the rate or cancel the reservation at its discretion.

  • Extra beds are not available for all room types. Additional pax will subject to additional charge of HKD200 per night. Children who are 11 or younger sleep for free in the existing bedding of a room shared with a paying adult.

  • Guests are allowed to store their luggage before check in and after check out on the same day only. If arriving early, you are also advised to consider making a reservation for the evening prior to your arrival.

  • Late check out is subject to room availability and additional charges applied. We reserve the right to remove all personal items of the guest who does not show up on time.

  • A deposit of HKD 500 is required upon arrival and refundable upon check out subjected to damage inspection of the hotel

  • All requests are subject to availability upon check in.

  • No gatherings and parties of any nature are allowed on our premises. We reserve the right to evict unauthorized visitors.

  • We reserve the right to charge guests the cost of rectifying damage or soiling, caused by accidental, deliberate, negligent or reckless act of the guest to our property or structure

  •  The property may, at its absolute discretion, cancel the reservation if the property is in the opinion that the reservation information provided is falsified or incomplete.

  • Visitors are not allowed into the rooms.

  • Animal/pets are not allowed within hotel premises.

  • T​o ensure all guests enjoy the comfort and safety of the facilities we offer, we uphold a strict zero tolerance policy towards commotion, excessive noise and parties.

  • Please treat our staff with respect, any guests caught with inappropriate conduct or behavior, after the allegations have been investigated, the property reserves the right to take action against the guest which may result in, but not limited to, being asked to leave without a refund for any services incurred.

  • Smoking is strictly prohibited in the room and within the hotel premises. A cleaning fee of HKD3000 and Government fine of MOP1500 will be charged to any guest who violates the smoking policy.

  • The property shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.

  • The property shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the property.

  • Guests are responsible to take good care of their personal belongings and valuables. The Management will not be responsible for any loss of items during your stay with us.